Privacy Policy

We at Air Ambulance Central (airambulance.net) are strongly committed to protecting your privacy. This Privacy Policy describes how we collect and use personal data. We may update it from time to time; please check this page periodically. By using airambulance.net, you agree to the collection and use of personal data consistent with this Privacy Policy.

1. What personal information do we collect?

1. Your name and the name of the patient;
2. The patient's location, destination, age, sex, weight and medical condition, as provided in a quote request or by phone;
3. Contact details, such as telephone number, address and email address;
4. Credit card number or other payment information if you book services with us;
5. Technical information such as your IP address, browser and operating system, collected automatically when you visit the site.

2. How do we use personal information?

1. To provide the services you request, including arranging medical transport with carriers and medical providers;
2. To respond to your inquiries and quote requests;
3. To collect statistical information and analyze how our website and services are used, so we can improve them;
4. To fulfill any task related to the purposes above;
5. For any other purpose with your consent.

3. How do we share personal information?

We do not sell, trade or rent your personal information to third parties. We do not disclose your personal information unless necessary to fulfill the purposes above or as required by law. Specifically, we may disclose some personal information:

1. To the air carriers, ground ambulance companies, medical transport providers, hospitals and other contractors and business partners needed to provide the services you requested;
2. As necessary to process your payment;
3. As aggregate, anonymous statistical data;
4. To a buyer or other successor in the event of a merger, restructuring, reorganization, dissolution or other sale or transfer of some or all of our business assets;
5. To enforce or apply our Terms of Use;
6. If we determine in good faith that disclosure is appropriate to prevent crime, bodily injury or death, or to protect anyone's rights, property or safety;
7. As required by any applicable law.

4. Quote form and spam protection

When you submit the quote form, the information you enter is emailed to our flight coordination team so we can contact you. To protect the form from automated spam, we use Cloudflare Turnstile, which may process technical information about your browser and device. See Cloudflare's privacy policy.

5. Security

While we do our best to keep all information confidential, transmission of data over the internet is never completely secure. We cannot guarantee the security of any personal information transmitted to or from us. Please don't send detailed medical records through the website; your coordinator will tell you the best way to share them.

6. Cookies

Airambulance.net may use cookies to make the site work and to understand how it's used. Cookies are small pieces of information stored by your web browser. They cannot run programs or deliver viruses to your computer. Most browsers accept cookies automatically; you can disable them in your browser's settings, though some features may then not work.

7. How to access your personal information

To review or change personal information we've collected, contact us by email at info@airambulance.net, by mail at Air Ambulance Central, 6538 Collins Ave #277, Miami Beach, FL 33141, or by phone at 1-800-827-0745.